Service Agreement & Terms and Conditions

Market Opportunity Intelligence Service

Powered by Astrastack Technologies (OPC) Pvt. Ltd.

1. Acceptance of Terms

By subscribing to or using the “Market Opportunity Intelligence Service” offered by Astrastack Technologies (OPC) Pvt. Ltd., you ("Client") agree to abide by the following terms and conditions. This agreement governs the relationship between the client and Astrastack Technologies.

2. Client Selection & Approval

Astrastack reserves the right to approve or reject any service request at its sole discretion without the obligation to disclose reasons. Selection is subject to internal criteria and business alignment.

3. Non-Refundable Payments

All fees paid for this service are non-refundable, as work begins immediately upon confirmation. This includes data analysis, account setup, and opportunity filtering.

4. Cancellation Policy

Clients may cancel the service by providing a 15-day written notice via email. Services will continue during the notice period and any pending payments will remain due.

5. Scope of Service

This service includes:

• Industry-wise alert for high-ticket business opportunities from Government, PSUs, and Banks
  
  
• Filters based on sector, budget, region, and eligibility
  
  
• Optional bid support and tender submission services (add-ons)
  
  
• No guarantee of business wins or contract awards
  
  

Astrastack does not represent any government or public sector entity and works as an independent service provider.

6. No Vendor Engagement

This service does not involve any vendor commission, sales referral, or third-party incentives. All services are rendered directly by Astrastack without dependence on external vendors.

7. Confidentiality

Client information, data, preferences, and communication will remain strictly confidential and used only for the purposes of delivering subscribed services. Astrastack maintains strict internal access controls.

8. Limitation of Liability

Astrastack Technologies shall not be liable for:

• Any missed opportunity due to platform downtime or client delay
  
  
• Inaccuracies or delays in data from government portals or third-party sources
  
  
• Consequential or indirect losses related to bidding outcomes
  
  

9. Intellectual Property

All content, strategies, and custom reports developed under this service remain the intellectual property of Astrastack Technologies unless explicitly stated otherwise in writing.

10. Governing Law & Jurisdiction

This agreement is governed by the laws of India.