Service Agreement & Terms and Conditions
Market Opportunity Intelligence Service
Powered by Astrastack Technologies (OPC) Pvt. Ltd.
1. Acceptance of Terms
By subscribing to or using the “Market Opportunity Intelligence Service” offered by Astrastack Technologies (OPC) Pvt. Ltd., you ("Client") agree to abide by the following terms and conditions. This agreement governs the relationship between the client and Astrastack Technologies.
2. Client Selection & Approval
Astrastack reserves the right to approve or reject any service request at its sole discretion without the obligation to disclose reasons. Selection is subject to internal criteria and business alignment.
3. Non-Refundable Payments
All fees paid for this service are non-refundable, as work begins immediately upon confirmation. This includes data analysis, account setup, and opportunity filtering.
4. Cancellation Policy
Clients may cancel the service by providing a 15-day written notice via email. Services will continue during the notice period and any pending payments will remain due.
5. Scope of Service
This service includes:
- Industry-wise alert for high-ticket business opportunities from Government, PSUs, and Banks
- Filters based on sector, budget, region, and eligibility
- Optional bid support and tender submission services (add-ons)
- No guarantee of business wins or contract awards
Astrastack does not represent any government or public sector entity and works as an independent service provider.
6. No Vendor Engagement
This service does not involve any vendor commission, sales referral, or third-party incentives. All services are rendered directly by Astrastack without dependence on external vendors.
7. Confidentiality
Client information, data, preferences, and communication will remain strictly confidential and used only for the purposes of delivering subscribed services. Astrastack maintains strict internal access controls.
8. Limitation of Liability
Astrastack Technologies shall not be liable for:
- Any missed opportunity due to platform downtime or client delay
- Inaccuracies or delays in data from government portals or third-party sources
- Consequential or indirect losses related to bidding outcomes
9. Intellectual Property
All content, strategies, and custom reports developed under this service remain the intellectual property of Astrastack Technologies unless explicitly stated otherwise in writing.
10. Governing Law & Jurisdiction
This agreement is governed by the laws of India.